All that your need to know

How does VoIP SMS work?

VoIP texting allows you to send and receive texts over the internet using a virtual phone number.

Let’s break it down:

• You send an SMS message from a text-enabled device (think your phone, laptop, desktop, or tablet).

• Your VoIP texting service converts this information into digital data.

• The data routes through your WiFi connection to the company’s VoIP servers.

• The VoIP server routes your text data to the recipient’s device.

• The text finally reaches your customer, who can now read your message.

Since VoIP texting uses virtual phone numbers, your internet connection replaces the need for cell service. Plus, your text message recipients won’t be able to tell the difference between your VoIP texts and standard mobile phone texts.

Ways To Use VoIP & Texting Together

1. Customer support

2. Prospect follow up

3. Appointment reminders

4. Text back after missed calls